Hours per week: 40 hours per week
Job Purpose
As an Operations Supervisor, you will lead and manage your team to deliver high levels of service, efficiency, and quality across the operation. You will take responsibility for daily performance, resource planning, and employee development while ensuring all processes are compliant, safe, and effective. Through strong communication and continuous improvement, you will help create a positive and high-performing workplace that supports Cormar’s values and operational goals.
Values in Action
At Cormar, our values guide how we work. In this role, you will:
- Trust – Lead by example, making fair, consistent decisions that inspire confidence in your leadership.
- Respect – Treat team members with fairness and professionalism, fostering an inclusive and supportive culture.
- Ambition – Drive performance, improvement, and development within your team to achieve excellent results.
- Together – Collaborate with colleagues across departments to deliver shared goals and continuous improvement.
- Reliable – Maintain strong discipline, accountability, and consistency in safety, quality, and output.
Key Responsibilities
- Supervise day-to-day operations to ensure service, quality, and cost targets are achieved.
- Monitor team performance, addressing issues promptly and providing regular feedback.
- Produce and report on key performance indicators (KPIs) and use data to drive improvement.
- Manage departmental costs and check invoices to ensure financial control.
- Take responsibility for HR-related tasks including time and attendance, absence management, recruitment, inductions, and training.
- Carry out first-line investigations and disciplinaries where required.
- Plan training and development to maintain an appropriate skills base and ensure skill matrices are up to date.
- Work with the SHEQ team to promote and maintain a strong health and safety culture.
- Review and update Standard Operating Procedures (SOPs) to ensure clarity and consistency.
- Maintain high housekeeping standards across all areas of responsibility.
- Identify and implement operational improvements to increase efficiency and reduce costs.
- Promote a “right first time” culture and continuous improvement mindset.
- Lead and contribute to improvement projects focused on cost, quality, service, or culture.
- Provide cover for team duties or other supervisors when necessary.
Team Cormar
- Hold regular team briefs and one-to-one meetings to ensure effective communication and engagement.
- Recognise and celebrate individual and team achievements.
- Uphold and promote Cormar’s values within the team and across the site.
- Encourage involvement in company-wide initiatives such as surveys and improvement programmes.
- Ensure the team understands how their performance contributes to departmental and company goals.
- Support the Manufacturing Manager in delivering business objectives and maintaining strong team performance.
Skills & Qualifications
- Proven experience in a supervisory or leadership role within manufacturing or logistics.
- Strong communication and interpersonal skills with the ability to motivate and engage others.
- Proactive approach to identifying and implementing process improvements.
- Analytical and data-driven mindset with good decision-making skills.
- Sound understanding of health, safety, and quality standards.
- Excellent organisational and planning abilities, with attention to detail.
- Competent IT and administrative skills.
- Resilient, adaptable, and able to perform under pressure.
