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Privacy Policy

Privacy Policy

Cormar Carpet Company  – Data Privacy Notice

The following data privacy notice explains the circumstances in which Cormar Carpet Company  (Greenwood  Coope Ltd) will collect personal data from you, why it is being collected, how we will use it and to whom we might disclose it if necessary.

Data Protection Officer

Data Protection Officer

Brookhouse Mill,

Holcombe Road,




Tel: 01204 881234



The data controller

Cormar Carpet Company  is committed to complying with the UK’s data protection law and the EU General Data Protection Regulation (GDPR) for the protection of personal data, as well as the principles of data security in the configuration of our services. If you have any questions about this privacy notice or how we use your personal data, please contact our Data Protection Officer.


What data is being collected and processed?

In order to enter into an agreement with Cormar Carpet Company , we will collect, store and use elements of your personal data. The processing of this personal data is a contractual requirement and is necessary by Cormar Carpet Company  in order to administer your account and to provide the products and services you have requested from us.

When you approach Cormar Carpet Company  to engage in our services, we will ask for your consent to collect and process your personal data. Failure to provide this consent and/or personal data may mean we will be unable to execute the contract and could result in termination of our services.

When engaging Cormar Carpet Company  you will usually need to disclose the following:

  • title
  • first name(s), surname or company name (including representation as the case may be)
  • address (street, street number, postal code, city and country/region)
  • email address


We will also monitor, record, store and use email or other electronic communications with you for training purposes so that we can check any instructions given to us and to improve the quality of our customer service.

Website Cookies

When you access our website, temporary data about your visit is stored and processed in a protocol file for a certain period of time via the use of cookies. This information is anonymised and is used by us to better understand the use of our site, including the number of visitors we have, the pages viewed per session and time exposed to particular pages. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly.

The following data is collected and stored by Cormar Carpet Company  until its automated deletion:

  • IP address of the accessing computer/device
  • Date, time and duration of your visit
  • Name and URL of the accessed pages
  • Identification data of the browser and operating system used
  • Website from which the data was accessed
  • Name of your internet access provider


We are going to use these cookies to deliver relevant marketing messages via digital media, in a timely fashion.

The nature and content of the information collected via cookies differs, as does the period for which this information is retained. In line with our data protection obligations, we will ensure that this retention period is not excessive, and that the data is only retained for as long as is necessary for the purposes for which it was collected.

If you wish to know more, or if you wish to identify the exact retention periods, please contact


The data listed above is only analysed for statistical purposes and for improving our internet presence, then it is deleted. We will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our rights, or other customers’ rights.

Most browsers automatically accept cookies but you can set your browser options so that you will not receive cookies and you can also delete any existing cookies from your browser. Should you wish to opt out of Google Analytic tracking across all websites please visit: Please note, you may find that some parts of the site will not function properly if you refuse cookies.


Direct Marketing Communications 

If you have chosen to opt-in to our direct marketing communications, we may use your information to tell you about products and services available from us which may be of interest to you. We may also use your information to tell you about products and services from our approved partners.

You have a right to opt-out of our direct marketing communications at any time. You can opt-out by following the unsubscribe instructions at the bottom of the communication or by emailing

Links to other third party websites

Please note that this data privacy notice only applies to Cormar Carpet Company  and we are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party sites. Since we do not control these websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites to ensure they comply with the applicable data protection regulations.

How long will the data be stored for?

Where possible, Cormar Carpet Company  will take steps to erase any personal data that is no longer necessary for the purposes for which it is collected or otherwise processed, or if you have withdrawn consent for its processing and retention.

As a general rule, if you currently have a contract or intend to enter into a contract with Cormar Carpet Company , we will store the data for a period of six years for compliance with our general legal obligations and for the exercise or defence of any legal claims.

Under the GDPR, you have the right to ‘block’ or request the deletion or removal of personal data to prevent further processing. This right to erasure is also known as ‘the right to be forgotten’. Specific circumstances in which you can request the deletion or removal of personal data includes:

  • Where the personal data is no longer necessary for the purposes for which it is collected or otherwise processed
  • Where you withdraw consent
  • When you object to the processing and there is no overriding legitimate interest for continuing the processing
  • Where the personal data was unlawfully processed (i.e. otherwise in breach of the GDPR)
  • Where the personal data has to be erased in order to comply with a legal obligation
  • In case a deletion is not possible due to legal, statutory or contractual retention periods, or if it requires disproportionate efforts or prejudices your legitimate interests, the data will be blocked instead of deleted.


Sharing of data with other data controllers

Here at Cormar Carpet Company  we take your privacy seriously and the information we hold about you is confidential. We will only disclose it outside Cormar Carpet Company  when:

  • you have given us your consent to do so
  • it is necessary for the performance of an agreement of which you will be made aware
  • in order to obtain professional advice (e.g. legal advice)
  • we or others need to investigate or prevent crime (e.g. to fraud prevention agencies)
  • the law permits or requires it
  • regulatory or governmental body requests or requires it, even without your consent
  • there is a duty to the public to reveal the information

Fraud Prevention

If you give us false or inaccurate information and fraud (in any form) is identified, details will be passed to the fraud prevention agencies. We and other organisations may also share, access and use this information to prevent fraud and money laundering, for example when:

  • checking details on applications for credit and credit related or other facilities
  • managing credit and credit related accounts or facilities
  • recovering debt
  • checking details of job applicants and employees

In addition, law enforcement agencies may access and use this information.

Protecting your privacy

In order to protect the personal data collected from you by Cormar Carpet Company  against accidental or deliberate manipulation, loss, destruction or the access of unauthorised persons, technical and organisational security measures are constantly improved as part of our technological development. In addition, our employees, subcontractors and other support staff are obligated to observe confidentiality and data privacy.

Our website is encrypted using a TSL (Transport Layer Security) connection.


Wherever possible, we have tried to create a secure and reliable website for our users. However, you recognise that your use of the Internet and our website is entirely at your own risk and we have no responsibility or liability for the security of personal information transmitted via the Internet.

All passwords and usernames allocated to you must be kept secret and must not be disclosed to anyone without our prior written authorisation. You must not use any false identity in email or other network communications and you must not attempt or participate in the unauthorised entry or viewing of another user’s account or into another system.

You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation’s security (cross-network hacking). This is an illegal act and prosecution under criminal law may result. You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law.

We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.


If at any time we become aware that your data has been compromised, or that a breach of our systems and controls has occurred, which has an impact on the security of your data, we will notify the Information Commissioner’s Office, and you, without undue delay.

Subject Access Requests

You have the right to request access to a copy of the personal information that we hold about you. This is also known as a ‘Subject Access Request’. This information is provided to you free of charge. However, we can refuse to respond when a request is manifestly unfounded, excessive or repetitive.

We will provide this information in a structured, commonly used and machine readable form such as a CSV file. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

If you would like to submit a Subject Access Request, please contact our Data Protection Officer in writing.

We will respond to your request without delay and at the latest, within one month of receipt of your request.

Rectifying or updating personal data

If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to rectification. Where possible, we will also inform any third parties to whom we have disclosed the personal data in question to so they can rectify their records.

We will typically respond to your request within one month, although this can be extended by two months if your request for rectification is complex.

Withdrawing Consent

You have the right to withdraw your consent for us to collect, process and store your data at any time. If you wish to withdraw your consent, please confirm this in writing to our Data Protection Officer.


Right to complain

If you have a complaint about any aspect of data protection or if you feel your privacy has been breached by us, we would like to hear from you. To help us investigate and resolve your concerns as quickly as possible, please contact our Data Protection Officer.


If you are unhappy with the final response you have received from Cormar Carpet Company  , you have the right to complain to the supervisory authority, the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us. You can call the ICO on 0303 123 1113 or by visiting their website:


Changes to the Privacy Policy

Due to the further development of our website, government regulations or the implementations of new technologies, this policy will be reviewed, and may change, from time to time. Cormar Carpet Company  reserves the right to change this data protection information at any time with effect for the future. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend you read the current data protection information again from time to time.


Cormar Carpet Company | Privacy Policy version 1.1 | May 2018

Gender Pay Gap

From April 2017 the government introduced gender pay gap reporting for all companies employing more than 250 employees. It measures the difference between the average earnings of all male and female employees, irrespective of their position in a business.

It differs from the legal requirement under the Equalities Act (2010) of equal pay which requires the equal treatment for men and women in their terms and conditions of employment, including the requirement for men and women to be paid the same for carrying out work of equal value.

Cormar is required by law to publish an annual gender pay gap report. This is its report for the snapshot date of 5th April 2018.  The figures set out have been calculated using the standard methodologies used in the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.






Mean Gender pay gap - ordinary pay




Median Gender pay gap - ordinary pay




Mean Gender pay gap - Bonus pay in the 12 months ending 31 March




Median Gender pay gap - Bonus pay in the 12 months ending 31 March




Proportion of male and female employees paid a bonus in the 12 months ending 31 March:









Proportion of male and female employees in each quartile:





Female %

Male %


First quartile




Second quartile




Third quartile




Fourth quartile



We are confident that we fully comply with our legal obligations and that men and women are paid equally for doing equivalent jobs at Cormar. The gender pay gap which has been disclosed does not signify an equal pay issue but is caused by the structure of our industry which is reflected in our workforce.

Under the law men and women must receive equal pay for;

The same or broadly similar work

Work rated as equivalent under a job evaluation scheme, or

Work of equal value

Manufacturing and the carpet industry, in particular, are traditionally male-dominated and we have a larger number of male workers than female. Both the Chairman and the Deputy Chairman are female, but the majority of senior managers and line managers are male.

Whilst our gender pay gap is better than the average for a UK manufacturing company, we will continue to strive to be a fair and forward-thinking employer. 

How does Cormar’s gender pay gap compare?

The median gender pay gap for the whole economy (according to the October 2018 Office for National Statistics (ONS) Annual Survey of Hours and Earnings (ASHE) figures) is 17.9%, and in the manufacturing sector it is 20.3%.  At 27.80% Cormar’s median gender pay gap is higher than both that for the whole economy and that for our sector.

The mean gender bonus gap for Cormar is relatively low at 10.90% compared to the mean for the manufacturing sector at 15.8%.

Our mean gender bonus gap is primarily due to more men than women in director positions and these positions attracting a higher level of bonus.

However, the median gender bonus gap is -20.93% as female employees receive a higher bonus than their male counterparts.

Bonuses are paid to all employees, but large or small bonus payments can distort the picture and the lower number of female employees generally can be misleading.

Cormar Carpets is committed to equal opportunities and equal treatment of employees.

I, Jonathan Hill, Finance Director, confirm that the information in this statement is accurate.

29th March 2019

Slavery & Human Trafficking Statement

Modern Slavery Statement

Greenwood and Coope Ltd. (t/a Cormar Carpet Co.) is a manufacturer and distributor of carpet, mainly to the UK and Irish retail sectors. The majority of business operations are located in the UK, however the business does operate internationally across supply chain and sales distribution and we maintain relationships with many different organisations.

We are committed to acting ethically and with integrity in all our business dealings. Therefore we are committed to opposing modern slavery in all its forms and we expect the same attitude from all other organisations with which we do business. We will take action if we become aware of any incidents of modern slavery within our sphere of business influence.

The Directors and Senior Management have the responsibility for implementing this policy and will allocate resources as required. We will regularly review, report on and update this policy.


Our policies relating to Modern Slavery

As part of our ongoing initiatives to identify and mitigate risk –

  • Where possible, we build long standing relationships with suppliers and make clear our expectations of business behaviour.
  • We regularly visit and audit our supplier premises.
  • With regards to national or international supply chains, we look to these entities to have suitable anti-slavery and human trafficking policies and processes. We expect each entity to at least, confirm that they are aware of our anti-slavery and human trafficking statement and to confirm to us that they will adhere to that Standard.
  • We will act against suppliers that fail to improve their performance in line with our requirements, including termination of the relationship.
  • We regularly review this document with, and provide awareness training for, managers and for those staff who manage relationships with our suppliers.
  • We have in place systems to encourage the reporting of concerns and the protection of whistle blowers.


Tim Eagles

Chief Executive


March 2019



The Carpet Foundation is an organisation set up to promote British carpet manufacturers and independent carpet shops throughout the UK. All members have signed up to a Code of Practice which is approved by Trading Standards. Cormar are founder members of The Carpet Foundation.


CRUK was set up in 2008, with the intention of diverting over 709,000 tonnes of carpet waste created every year (the equivalent to 43,846 football pitches) - from landfill to recycling or energy recovery. Cormar are founder members and key supporters of CRUK initiatives.



The NICF, National Institute of Carpet and Floor layers (formerly the National Institute of Carpet Fitters), was formed in 1979. The aim of the NICF is to promote excellence within the field of carpet fitting, understanding and awareness of the British Standards Code of Practice for the installation of textile floor coverings, and to provide assurance of quality of workmanship to the public. Cormar are key sponsors to the NICF and supply carpet for their annual National Carpet Fitter Of The Year Awards.