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There’s no ‘right or wrong’ answer because both have a rightful place in the market. It’s more important that you are aware of the differences of each and their benefits.
How a carpet looks and performs is dependent on the fibre type used. It has a bearing on the durability, resilience, appearance retention, feel, practicality and price. Where in the home it is used is important too: talk to your retailer about where you want your carpet to go and how long you expect it to last. A good, reputable retailer will discuss the options with you and should clearly explain the benefits of one carpet over another.