Retain your carpet receipt.
Make sure your carpet is professionally fitted.
Have your carpet fitted by a qualified fitter, in accordance with BS5325. Your carpet retailer will normally provide a quality fitting service.
Retain a piece of left-over carpet after fitting.
This can then be used by our Technical Department for testing, in the rare event of a problem arising.
Clean your carpet regularly.
Your carpet should be professionally cleaned a minimum of once every two years from the purchase date. Please keep the receipts from these services.
Carmar Carpet Care
Cormar's range of stain resistant, bleach cleanable carpets have an unbeatable Free Warranty. After purchase, fill in this online Carpet Warranty registration form.
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IN THE EVENT OF NON PERFORMANCE
PLEASE CONTACT THE RETAILER THAT YOU PURCHASED THE CARPET FROM QUOTING THE DETAILS ON YOUR RECEIPT WHO WILL CONTACT CORMAR ON YOUR BEHALF