All carpets using a spun yarn will shed excess fibre when first installed.
This is to be expected and does not mean there is a defect. The short fibres given off, represent a very small fraction of the pile.
As a natural fibre, pure new wool is washed and scoured before being spun into carpet yarn. Throughout the manufacturing process it is also inspected and natural minor imperfections removed. Even so, fitted wool carpets may, on rare occasions, contain slight traces of the sheep's outdoor environment. As such Cormar reserve the right to carry out small on site rectifications. Your statutory rights are not affected.
Cut pile carpets after use can develop light and dark patches, known as shading. This is as a result of the pile surface laying in varying directions, and the light refraction on the surface of the pile creating a 'shaded' appearance. Shading is not detrimental to the wear of the carpet.
Most textiles will fade very gradually over time due to natural light. To reduce fading of carpets in rooms with strong exposure to the sun, (i.e. south facing rooms with patio windows), judicious use of sun blinds or curtains is recommended.
Pet paws, claws, rubber soled shoes and heels can be abrasive on carpets, particularly where use is constantly concentrated to small areas (i.e. in front of armchairs). Move furniture occasionally to avoid any distortion to the carpet pile.
Pilling can sometimes occur on loop pile and wool blend carpets. The expression is used to describe the little balls of fibres which collect on the pile surface. It is similar to the type of pilling which can occur on a sweater. Carefully remove these pills with scissors - the durability of the carpet will not be affected.
Identical matching between consecutive production batches is not possible and nominal deviation from original samples and patterns must be anticipated. It is therefore recommended that an installation is planned from one width.
The feet of furniture will create indentations on any carpet. To help reduce marking, regularly move the position of furniture and other heavy objects where possible. To help lift the pile back up, use a coin to 'gently' tease the pile upright.
When the atmosphere is dry, static electricity can build up in a carpet. This may be rectified by keeping the humidity high with a humidifier or indoor plants in water trays.
All cut pile fabrics of any fibre type will flatten to some extent in traffic lanes although regular vacuuming will help to allay this. This flattening is a normal reaction to localised traffic and is not detrimental to the wear of the carpet.
Stair carpets receive heavy wear especially on the nosings. In some cases shifting the stair carpet can help compensate for this, ask your carpet retailer for further details.
Care must be taken if applying stain guards or other such treatments after installation. Over saturation can result in damage to the structure of the carpet.